The moment of regaining what was lost truly makes people excited beyond words.

Zama's KYC review initially made me think it was a lost cause, but then I directly contacted the operations team. Unexpectedly, the issue was quickly resolved. Although I didn't pass on the first try like some others, I still got it done, and that's enough.

The pitfalls I encountered along the way are worth sharing. The first time, I used an ID card combined with a China Unicom bill, but it was rejected outright. After some thought, I changed my approach — still using the ID card, but replaced the supporting document with a utility bill, and this time I passed smoothly.

It seems that the platform is quite particular about the materials used for proof of residence. Unicom invoices and utility bills may look similar, but the system's recognition ability actually differs. If you've also encountered issues with KYC getting stuck, you might want to try a power company's bill — it might just help you bypass that hurdle.