The Ministry of Human Resources and Social Security and three other departments issued implementation opinions to promote efficient handling of employee recruitment "one matter"

To further optimize government services, improve administrative efficiency, and recently, the General Office of the Ministry of Human Resources and Social Security, the General Office of the Ministry of Housing and Urban-Rural Development, and the General Office of the National Healthcare Security Administration jointly issued the “Implementation Opinions on Efficiently Handling the ‘One-Stop’ Employee Recruitment” (hereinafter referred to as the “Opinions”).

The “Opinions” specify that efficiently handling the “one-stop” employee recruitment as an important measure to continuously optimize the business environment and enhance the efficiency of public services: reduce procedures, reduce materials, reduce time limits, and reduce the number of times people have to make in-person visits. It will promote related matters across departments to be handled with “one-time notification, one form application, one set of materials, one-window (end) acceptance, and one-stop online completion,” actively creating a fair, transparent, convenient, and efficient government services environment, further stimulating the vitality of business entities and society’s creativity, and supporting high-quality economic and social development.

The “Opinions” propose that the “one-stop” employee recruitment should complete 5 tasks: First, clarify the jointly handled matters. Integrate seven “single matters”—employment registration, receipt of personnel files for mobile employees, labor employment filing, employee social insurance participation registration, social security card application, establishment of housing provident fund personal accounts, and employee medical insurance participation registration—into “one matter,” and establish a “self-application, parallel processing” mechanism, under which employers may freely choose which matters to handle. Second, optimize business processes. By leveraging data sharing and reengineering processes, optimize the handling process of the “one-stop” matter, reconstruct the “application-acceptance-review-processing-feedback” business chain, streamline unnecessary supporting materials, cancel unnecessary intermediate links, and shorten processing time limits. Support local areas in exploring systems such as acceptance with missing documents and notification-based commitments. Third, expand handling channels. Provide diversified online and offline options. Online: rely on government service platforms, departmental business systems, and so on to set up a dedicated acceptance zone for “one-stop” employee recruitment services, enabling full-process online handling. Offline: promote “one-stop” employee recruitment to be available at government service halls at all levels and public service institutions, reasonably set up integrated acceptance windows, and achieve “one-window acceptance and integrated services.” Fourth, strengthen digital and intelligent enablement. Establish cross-departmental data sharing and exchange mechanisms to promote “data collected once and shared by multiple parties,” enabling related data to be gathered in real time and updated dynamically. Strengthen the construction of digital/intelligent platforms to promote full-process digital management, intelligent monitoring, and visual presentation. Fifth, establish a coordination mechanism. Clarify the responsibilities of departments such as Human Resources and Social Security, Housing and Urban-Rural Development, and Healthcare Security; improve the joint-handling mechanism; and form a cohesive working force.

The “Opinions” require localities to strengthen organizational implementation, do a good job in publicity and guidance, and ensure the work is broken down into details and implemented effectively, so that enterprises and the public can fully enjoy the convenience of services, and continuously enhance people’s sense of gain and satisfaction.

Editor | Jiang Weiwei