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Yu Minhong: Oriental Selection aims to achieve "three highs"—high quality, high standards, and high warmth—delivering the utmost warmth between people
Sina Finance News, March 21 — On the afternoon of March 21, at the first Supplier Exchange Summit of Dongfang Zhenxuan, Yu Minhong, founder of New Oriental, shared the product selection standards and service philosophy of Dongfang Zhenxuan.
Yu Minhong pointed out that by the end of this year, he clearly set two slogans. The first is that Dongfang Zhenxuan should aim for “Three Highs.” First is high safety. Whether used or eaten, products must be extremely safe, with no compromises or concessions. The second is high taste. High taste includes not only good quality but also good flavor and appearance. The third is high cost performance. We never promise that our products are the cheapest, but among similar quality products, ours will definitely have excellent value for money.
“The second point is to focus on families, providing the best products and services around New Oriental and Dongfang Zhenxuan,” Yu Minhong said. “We want to offer the best, most excellent products, as well as the warmest and best services. The so-called ultimate service we provide is to foster trust, warmth, mutual dependence, and support among people, especially when facing difficulties.”
He added, “With the advent of artificial intelligence, human work and skills will continue to be replaced by AI, but I believe there is one thing AI can never replace: the warmth and kindness between people, genuine help and mutual care.”