Google, Amazon, and OpenAI and Other Tech Giants Sign New Commitment to Combat Global Fraud

According to reports, eight major American tech giants—including Google, Amazon, and OpenAI—have signed a new pledge to share threat intelligence related to scammers abusing their services.

These companies signed the new “Anti-Online Fraud Service Agreement” ahead of the United Nations Global Fraud Summit in Austria.

According to the draft agreement, its aims are to:

• Clarify how signatories will collaborate across platforms to combat scammers

• Promote industry cooperation with governments, law enforcement agencies, NGOs, and others to jointly address fraud and scams

Signatories include: Google, Microsoft, LinkedIn, Meta, Amazon, OpenAI, Adobe, and Match Group, which owns Tinder and Hinge.

Karen Colinton, Vice President of Trust and Safety at Google, said:

“We cannot solve this problem alone. We need the entire industry to act together and take a more systematic approach to fighting scams.”

Under the agreement, companies will:

• Strengthen information sharing with industry peers and law enforcement through international platforms like the Global Anti-Fraud Alliance and the Tech Anti-Fraud Alliance, sharing intelligence on transnational criminal networks and best practices for anti-fraud efforts

• Deploy new defense tools, including AI systems, to identify fraud more quickly and introduce new security features for users

• Implement stricter identity verification for financial transactions on their platforms to ensure the authenticity and legality of both parties

• Provide clear reporting channels for users who encounter scams and urge governments to prioritize anti-fraud measures as a national focus

The agreement is voluntary, with no penalties for non-compliance.

Nathaniel Greschel, Head of Global Security Policy and Anti-Fraud at Meta, stated that previously, companies only exchanged information during specific scam investigations, but this agreement establishes ongoing channels for information exchange, including effective defense methods and how scammers iterate their tactics.

Steven Masada, Assistant General Counsel for Digital Crime at Microsoft, said this cooperation will make communication among partners more efficient and is expected to more effectively dismantle scam infrastructure and target malicious actors worldwide.

In recent years, scam-related losses have surged sharply, with AI making it easier for scammers to forge realistic online identities and information to deceive victims.

According to the FBI, U.S. consumers lost over $16 billion to scams and cybercrime in 2024.

The Trump administration recently intensified efforts against international scam gangs, issuing a new executive order earlier this month requiring key agencies to prioritize anti-fraud initiatives.

Scott Napp, Vice President of Global Risk Prevention at Amazon, said scammers rarely operate on a single platform; they often use multiple accounts and platforms to carry out similar schemes, such as approaching victims on social media or matching targets on dating apps.

More user-facing anti-fraud security features are expected to be introduced in the future, and the tech industry will increase lobbying efforts to push for stricter regulations and law enforcement actions against global scam networks.

Just last week, Meta and OpenAI announced new anti-fraud measures, including security upgrades and related collaborations.